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Add potatoes, onion, garlic, pepper, and broth into slow cooker. Cook until potatoes are tender (4-6 hours on low; 3-4 hours on high). You do not want to overcook the potatoes.
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Once tender, use potato masher to slightly break down potatoes as much to your liking. I like chunks of potato. Others like it smoother.
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Add cream cheese. Stir until melted and blended through.
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Add cheddar cheese and half and half. Stir well.
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Taste and add salt to taste.
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Serve and include toppings of choice.